To avoid data loss when using cloud applications, perform Office 365 data backup. NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook.

⚙️ Step 3: Repair Microsoft 365 Installation

Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will Source fix the problem. OneDrive issues are a separate category of problems with Microsoft 365. Below we provide a more detailed list of issues and corresponding solutions.

Repair an Office application

• Following the steps above should restore your search functionality quickly.
• Installing Office 365 updates can fail for different reasons, and some of them are listed below.
• File and storage issues with Microsoft Office 365 are more serious than other issues.
• Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved.
• Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks.
• In this case, consider using safe mode, which is useful for Office 365 troubleshooting.
• Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite.
• Once a connection is established to Microsoft licensing servers, the license is renewed.

Therefore, you can locate the original files at their primary SharePoint site and restore them from there. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. Then try to activate the installed Office 365 suite again on your computer.

Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item. This error appears when you attempt to upload or save a Microsoft 365 item.

Common Office 365 Issues and How to Solve Them

The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use Troubleshoot Office 365 Sync and Login Issues online apps only). These add-ins can cause issues such as app crashes or significant performance degradation. Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook. Office 365 troubleshooting is an important aspect of building a secure and reliable IT environment. In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss.

Microsoft Support and Recovery Assistant

Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.





You may encounter issues when using any application, and Office 365 is no exception. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible.



You may need to remove old Microsoft Office licenses from your computer and install a new one. Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. This ensures that the system-wide search index service is active troubleshoot Outlook synchronizing folders error and linked to Office 365 apps.



Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Always define a recovery email address when configuring your Office 365 account.