If you have forgotten your password for the Office 365 account, try to recover or reset the password. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. When you fill out that form, there are few things you can do to improve your chances of recovery of that account. Important thing to remember is that you will be able to change your password by yourself if the administrator in your organization allows users to change their passwords. If not, the password reset page provides you with a possibility to contact your administrator.

Office 365 Troubleshooting Issues: Common Problems and How to Solve Them

Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption. Boost your SMB’s security and compliance with Microsoft 365 Business Premium. Discover Defender and Purview add-ons for enterprise-grade protection at SMB-friendly pricing. In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime. Our licensing engineers can help triage complex problems and ensure you're on the right support path.

Domain Verification Issues

Issues can also arise from incorrect account permissions, which can affect access to various Office 365 features. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. Installing Office 365 updates can fail for different reasons, and some of them are listed below. Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.

• Installing Office 365 updates can fail for different reasons, and some of them are listed below.
• Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should.
• For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.
• Those mentioned in this article are only the tip of the iceberg and related to software itself.
• Microsoft Office 365 is currently the most popular suite for productivity applications – thus it is important to mention the most common Office 365 issues.
• You can try to repair Office by using the appropriate built-in tool.
• Microsoft offers several built-in tools to help identify and resolve persistent issues.
• If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.
• Make sure that network access to the Microsoft servers is not blocked.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (

It runs multiple tests in terms of configuring and solving any potential problem. When it can’t do that, the program will advise you on how to deal with it, providing links containing instructions. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. In order for the recovery process to be available is the two-factor authentication disabled.



Below we provide a more detailed clear Outlook credentials manager list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. An internet connection is not available or a firewall is blocking network connections. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period.

Office 365 Repair Tool

Then try to activate the installed Office 365 suite again on your computer. You may need to remove old Microsoft Office licenses from your computer and install a new one. This tool is a standalone application, you can install on your computer.





If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. Office 365 Service Health is an online tool, available for organizations, accessible only by administrators, in Office 365 Admin Center.

Microsoft Support and Recovery Assistant

Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If FixTechGuide Outlook repair tutorial you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Synchronization Office 365 issues mostly happen to Office Mobile apps.



Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Always define rebuild Outlook data file quickly a recovery email address when configuring your Office 365 account. If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.